Card Security

Monitor Account Frequently

Using Queenstown Bank's Online Banking, Mobiliti™, or Telephone Banking service are ways that you can monitor your accounts, 24 hours a day, 7 days a week.

You can also register your Queenstown Bank Debit Card in the CardValet application for real time transaction monitoring.

Set Up Account Alerts

You can also set up alerts through Personal Online Banking to help you better manage your accounts. When logged in, click on the Alerts link located on the upper right hand corner of the screen. Alerts can be sent to you through Personal Online Banking, directly to your inbox or to your mobile device. Log in and start setting up alerts today. If you wish to receive alerts via your mobile device, you will need to enable that service through our Mobile Banking solution, Mobiliti™.

Online Shopping Tips

Online shopping is easy, convenient and quick. Here are a few tips that will help you while adding items to your cart.

Check out sellers

Do research on a seller that you have never done business with before. Some attackers try to trick you by creating malicious websites that appear legitimate. Always verify the site before supplying any information. A quick search for merchant reviews will help you make the decision to buy.

Make sure the site is legitimate

Before entering your personal and financial information to make an online transaction, look for signs that the site is secure. This includes the closed padlock on your web browser's address bar or a URL address that begins with "shttp://" or "https://." These are signs that the purchase is encrypted or secured.

Using public Wi-Fi or other unsecured networks

When shopping online, it's best not to use public Wi-Fi or other unsecured networks that may be available. Unfortunately, they often are not secure.

Protect your personal information

When making a purchase online, be alert to the kinds of information that is being collected in order to complete a transaction. Make sure the information requested by the vendor is necessary before you provide it. Remember, you only need to fill out required fields on a vendor checkout form.

Keep a paper trail

Print or save records of your online transactions, including the product description, price, online receipt, terms of the sale, and copies of any email exchange with the seller.

Be wary of emails requesting information

Attackers may attempt to gather information by sending emails requesting that you confirm purchase or account information. Legitimate businesses will not solicit this type of information through email. Contact the merchant directly if you are alerted to a problem. Do not use the contact information found in the email.

What You Need to Know About Merchant Breaches

Target, Michaels, Home Depot, Acme, Jimmy Johns, Staples, Kmart, P.F. Chang's, Neiman Marcus, Nordstrom. These are just a few merchants that have been affected by a security breach of their payment systems.

The best defense against possible merchant breaches is to be vigilant about monitoring your account for unauthorized activity.