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Card Security

Protecting Your ATM/Debit Card: Essential Tips

As more people rely on their ATM and Debit Cards for everyday purchases, safeguarding them becomes even more crucial. Here are some important tips to help you protect your cards.

Monitor Your Accounts Frequently

Stay on top of your account activity by using Queenstown Bank's convenient services:

  • Online Banking: Access your accounts 24/7 to check your transactions and set up real-time alerts.
  • Mobiliti™: Use our mobile banking app to keep track of your account and receive real-time debit card transaction alerts.
  • Telephone Banking: For added convenience, you can monitor your accounts by phone.
  • CardValet: An app for business debit card users to receive real-time transaction alerts.

Set Up Personalized Alerts

Stay informed about your account with customized alerts. Queenstown Bank offers the option to set up alerts through Online Banking and our online banking app Mobiliti™ . You can receive alerts in multiple ways:

  • Through Online Banking.
  • Delivered directly to your e-mail inbox.
  • Sent to your mobile device.

By regularly monitoring your accounts and setting up alerts, you can significantly reduce the risk of unauthorized activity on your ATM/Debit Card. Stay vigilant and take control of your financial security!

woman holding credit card

Online Shopping Tips

Online shopping is easy, convenient and quick. Here are a few tips that will help you while adding items to your cart.

Make Sure the Site is Legitimate and Secure

Do research on a seller that you have never done business with before. Some attackers try to trick you by creating malicious websites that appear legitimate. Always verify the site before supplying any information. A quick search for merchant reviews will help you make the decision to buy. Before entering your personal and financial information to make an online transaction, look for signs that the site is secure. This includes the closed padlock on your web browser's address bar or a URL address that begins with "shttp://" or "https://." These are signs that the purchase is encrypted or secured.

Using Public Wi-Fi or Other Unsecured Networks

When shopping online, it's best not to use public Wi-Fi or other unsecured networks.

Protect Your Personal Information

When making a purchase online, be alert to the kinds of information that is being collected in order to complete a transaction. Make sure the information requested by the vendor is necessary before you provide it. Remember, you only need to fill out required fields on a vendor checkout form.

Keep a Paper Trail

Print or save records of your online transactions, including the product description, price, online receipt, terms of the sale, and copies of any e-mail exchange with the seller.

Be Wary of E-mails Requesting Information

Attackers may attempt to gather information by sending e-mails requesting that you confirm purchase or account information. Legitimate businesses will not solicit this type of information through e-mail. Contact the merchant directly if you are alerted to a problem. Do not use the contact information found in the e-mail.


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