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Online Security

Scammers, hackers, and identity thieves are always looking to steal your personal information...and your money. But there are steps you can take to protect yourself, like keeping your computer software up-to-date and giving out your personal information only when you have a good reason. Queenstown Bank of Maryland prides itself in the confidentiality of our customers' information and encourages our customers to do the same, especially when using your computer, tablet or mobile device.

Email Alert - Business Email Compromise (BEC)

The Business Email Compromise/Email Account Compromise (BEC) is a sophisticated scam that targets both businesses and individuals who perform legitimate transfer-of-funds requests. The scam is frequently carried out when an individual compromises legitimate business or personal email accounts through social engineering or computer intrusion to conduct unauthorized transfers of funds. Often times BEC variations involve compromising legitimate business email accounts and requesting employees' Personally Identifiable Information in order to compromise other accounts that may be related to other scams.

According to the FBI’s Internet Crime Compliance Center (IC3) characteristics of BEC complaints that have been reported include, but are not limited to, businesses and personnel using open source e-mail, individuals who have been identified as being responsible for handling wire transfers within a specific business, spoofed e-mails that very closely mimic a legitimate e-mail request, and hacked e-mails that often occur with a personal e-mail account.

More information about this Public Service Announcement issued by the FBI and the measures you can take to protect yourself and your business from BEC can be found here: Internet Crime Complaint Center (IC3) | Business Email Compromise: The $55 Billion Scam

phone scam

Have you heard about Online Account Takeover fraud?

Online Account Takeover occurs when someone other than an authorized account holder gains access to accounts online. Fraudsters typically use phishing scams as a way to install virus or malware (malicious software) on a computer. When the user clicks on the link in a phishing email, the virus or malware is downloaded and an alert is sent to the fraudster when the user logs into a secure site, like internet banking. Internet banking user information is then logged by the virus or malware and sent to the cyber thieves allowing them access without the users knowledge.


Home Computer & Mobile Safety Tips

Keep a Clean Machine

  • Keep security software current: Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats.
  • Automate software updates: Many software programs will automatically connect and update to defend against known risks. Turn on automatic updates if that’s an available option.
  • Protect all devices that connect to the Internet: Along with computers, smart phones, gaming systems, and other web-enabled devices also need protection from viruses and malware.
  • Plug & scan: “USBs” and other external devices can be infected by viruses and malware. Use your security software to scan them.

Protect Your Personal Information

  • Secure your accounts: Ask for protection beyond passwords. Many account providers now offer additional ways for you to verify who you are before you conduct business on that site.
  • Make passwords long and strong: Combine capital and lowercase letters with numbers and symbols to create a more secure password.
  • Unique account, unique password: Separate passwords for every account helps to thwart cybercriminals.
  • Write it down and keep it safe: Everyone can forget a password.  If you cannot remember it and must write it, disguise it as a sentence or a telephone number. Keep a list that’s stored in a safe, secure place away from your computer.
  • Own your online presence: When available, set the privacy and security settings on websites to your comfort level for information sharing. It’s ok to limit how and with whom you share information.

Connect with Care

  • When in doubt, throw it out: Links in email, tweets, posts, and online advertising are often the way cybercriminals compromise your computer. If it looks suspicious, even if you know the source, it’s best to delete or if appropriate, mark as junk email.
  • Get savvy about Wi‐Fi hotspots: Limit the type of business you conduct and adjust the security settings on your device to limit who can access your machine.
  • Protect your $$: When banking and shopping, check to be sure the sites are security enabled. Look for web addresses with “https://” or “shttp://”, which means the site takes extra measures to help secure your information. “http://” is not secure.

Be Web Wise

  • Stay current: Keep pace with new ways to stay safe online. Check trusted websites for the latest information, and share with friends, family, and colleagues and encourage them to be web wise.
  • Think before you act: Be wary of communications that implores you to act immediately, offers something that sounds too good to be true, or asks for personal information.
  • Back it up: Protect your valuable work, music, photos, and other digital information by making an electronic copy and storing it safely.

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