Privacy Policy

WHAT DOES QUEENSTOWN BANK DO WITH YOUR PERSONAL INFORMATION?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social security number and account balances
• account transactions and checking account information
• payment history and transaction history

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons Queenstown Bank chooses to share; and whether you can limit this sharing.

For our everyday business purposes- 
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes-
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don't share

For our affiliates’ everyday business purposes-
information about your transactions and experiences

No

We don't share

For our affiliates’ everyday business purposes-
information about your creditworthiness

No

We don't share

For non-affiliates to market to you

No

We don't share

How does Queenstown Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Queenstown Bank collect my personal information?

We collect your personal information, for example, when you

• make deposits or withdrawals from your account or open an account
• give us your contact information or provide employment information
• provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

• sharing for affiliates’ everyday business purposes - information about your creditworthiness
• affiliates from using your information to market to you
• sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

• Queenstown Bank has no affiliates. 

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

• Queenstown Bank does not share with non-affiliates so that they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

• Queenstown Bank doesn’t jointly market.

At no time will Queenstown Bank employees ask customers to disclose their personal identification number (PIN) or passwords used by the customer to access their accounts.